Testimonials

Karen was on it. She and her staff took care of carpet cleaning and getting estimates for modifications. Her market analysis was right on. She aggressively got showings for our home that other realtors were not able to make happen. She worked late on New Year's Eve and into New Year's Day in order to get the contract signed. Wow.

My husband and I thoroughly enjoyed working with Karen to find our first house. Karen is a true professional - punctual, responsive, and incredibly knowledgeable. She was on time for all appointments, extremely accommodating of our busy schedules, and very instrumental in helping us truly understand each step of the home buying process. Karen was respectful of our budget and showed us several properties within our range so that we would be sufficiently aware of our purchasing power. We hope to stay in our new home for as long as possible, but if we did ever decide to make a change, Karen would be our first phone call.

Karen did an excellent job in being professional and trustworthy in the sale of our home. A calm pleasure to work with!!

Karen is a true professional. She worked with us for over two years to find us the perfect home. Her knowledge of the Chagrin marketplace and understanding of our needs was invaluable. Karen also sold our existing home in less than two weeks! Her guidance and attention to detail could not have been better .She has a great support Team and is a pleasure to work with. I strongly recommend her!

My husband and I found Karen to be very professional and knowledgeable. Her advice and recommendations were thoughtful. She responded quickly to any issues or questions and offered resources that were helpful to our move. She's also just a lovely person! The rating would have been excellent if not for the fact that Karen represented the buyers of our home as well as representing us. My husband and I were surprised that this practice is allowed. It's hard to believe that a realtor can be completely neutral in this arrangement. We don't think that the dual representation is in either the sellers or buyers best interest and would not enter in to that situation again.

Karen is a consummate professional! She listens to a client's needs, has good instincts with problem solving, is patient, and, above all else, is trustworthy!!! My husband and I highly recommend her as an agent!!!

Karen and Kelsey were the selling agents for our new home and treated us as if we were their own clients. They were incredibly fast to respond to calls and questions and gave us helpful advice and support along the way. This was our fourth home purchase and by far the happiest and easiest experience we have had buying a home, thanks in great part to Karen and her team.

Karen skillfully negotiated the sale of our home. Her experience helped us navigate the numerous details and tasks that needed to be completed to ensure that the deal closed on time.

From the moment we first contacted Karen, we got the impression she was the person we wanted to sell our home. She came prepared to our first meeting, laid out a proposed game plan, described the ample resources she had available and how she would use them to price, present and sell our home. We were off to a good start and things only got better. She contacted us with immediate feedback from the realtors' open house and with each showing and suggested alterations to our game plan based on the feedback. She and her team were invaluable in suggesting/calling/coordinating with others to fix issues when they arose. The whole process was smooth, quick and deeply satisfying. Professional and highly effective, Karen and her team get an "11 " on a ten-point scale.